NHTSA Complaint #11455984 — 2012 HONDA ODYSSEY

Sliding doors on both sides will not close reliably. When closing the sliding doors, the door slides along the track smoothly initially but when it is close to shutting anywhere from 2 feet to a couple inches (usually within inches of closing) the moving door studders its motion, or hesitates and then the door opens again. This has been ongoing for a couple years and although it is intermittent, it has become worse over time. There are only two reliable ways to close the sliding doors. One is to lean heavily on the sliding door at the end of the closing cycle and the other is to drive the vehicle either forward or in reverse while the door is near the end of closing. This poses an obvious safety hazard. We have had a local mechanic look at it but it was not reproducible and seems to be better when the whether is fair so she did not find a solution. We just took it to Marion Honda in Southern Illinois and they cleaned the tracks without charging us and thought it had resolved the problem but it did nothing to help. Problem persists