NHTSA Complaint #11432646 — 2012 HONDA ODYSSEY
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11432646 |
| Vehicle | 2012 HONDA ODYSSEY |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
The sliding door on the driver's side would open when the handle was pulled even when the lock was engaged. As this is the primary door used, I didn't not know it wasn't supposed to do this. Several years ago, the started sticking, then making a popping sound when it opened. The dealership inspected and found nothing wrong. It progressed to opening a little bit and getting stuck which required closing the door using the electronic controls. Then it started getting stuck in the open position which using the electronic controls multiple times to get it to close. As it is getting worse over time, I don't know if that will continue. At each oil change, I had the door checked. For years it was sporadic so they claimed they could not reproduce. A few months ago, we lost the ability to use the manual door handles. At this point, it was fully reproducible, but the dealership claimed they couldn't find a cause. They can't explain why the door is attempting to open when the lock is engaged.
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