NHTSA Complaint #11455759 — 2020 TESLA MODEL 3

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11455759
Vehicle 2020 TESLA MODEL 3
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The upper control arm on my vehicle creaks and it is a known issue amongst the Tesla model 3 owners. This creak can eventually wear to the point the ball joint will separate during driving. This is a safety issue that can cause an accident. Tesla denied the warranty repair due to some after market parts. This is not a valid reason to deny me warranty because this issue is prominent in all cars of this model and year regardless of aftermarket parts or not. Currently the issue is present at low speeds. Tesla applied a "patch" to keep water from getting into their poorly designed ball joint. Unfortunately by the time they got to this repair for my vehicle it was too late. And water had gotten in and caused the damage and now it is a safety concern.

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