NHTSA Complaint #11455093 — 2013 GMC TERRAIN

The contact owns a 2013 GMC Terrain. The contact stated that while driving at an undisclosed speed and approaching a stop sign, the vehicle stalled. There was no warning light illuminated. The vehicle was restarted however, there was a knocking sound coming from the engine. The contact exited the vehicle to inspect the vehicle but found no issues. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The Extended Warranty company notified the dealer of a possible recall however, the VIN was not included. The manufacturer was made aware of the failure and informed the contact that the repair would be an out-of-pocket expense. The failure mileage was 67,800.