NHTSA Complaint #11454973 — 2020 CHRYSLER PACIFICA

Driving on a highway (55mph), ‘service charging station’ message popped up and I was unable to accelerate. I was able to pull over to the side of the road. Message said to put the car in park. Unable to go back to drive. Heat/radio remained working. Turned car off and on, car appeared to run but the service charging station error popped up. Repeated many times, but the wheel would lock and error message came back any time I was in drive and took my foot off the brake/tried to accelerate. I had 90% battery and 7/8th tank of gas when this happened. Presume the car was running on electric power at the time. Temp outside was about 25 deg (have driven in much colder recently), I had been driving for about 10 min (about 7 miles. I started with a full charge and didn’t do anything different than any other time I’ve driven or charged the car. The car had to be towed to the dealer. Error came up before once when car was parked in the garage. It had been plugged in, but I could not start the car because the hybrid battery completely drained while plugged in. Reset the charger and let it charge and it ran normally after that (about 3 months ago). There are about 13000 miles on the vehicle.