NHTSA Complaint #11454943 — 2020 HONDA ACCORD

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11454943
Vehicle 2020 HONDA ACCORD
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

Hi, Monday I bought a 2020 used certified Honda accord with approx 19k miles that is presenting problems with the electric steering box. considering the vehicle that I traded in for this, an 2019 honda civic had the same part replaced under warranty at approx 28k miles and my accord has similarities to that problem. today 03/02/22, I took my car to the dealer but the technician said couldn't see the problem. the problem is: in an intermittent way while driving, the steering wheel tends to do micro jumps instead of smooth moving. also, today driving at highway speeds (70, but it happens at different speeds) I noticed while making a very smooth right curve it got "stick" in the position it was forcing me to apply a little more strength to have it centered again instead of just letting it go by itself. I have mechanical knowledge and I can affirm there's something wrong with it once I already checked alignment and suspension parts and everything seems good. now, the problem is, the dealership doesn't see it and I'm concerned about having an accident or something. I work as a delivery driver in this car and I need it for making my living. Intermittent problems are complicated especially to be noticed/caught. but not less important, I fear for my life and other people's life on the road. I'm also contacting honda about this because there are other cars out there with similar problems. It's my second honda and I'm very disappointed. They need to add a heat shield or something similar between the steering box and the exhaust on their turbo-charged engines. Turbo engines produce great power and also heat. that might be damaging their car's steering system over time. I saw reports where people say they have it replaced 3 times already. anyways, I hope someone can help me with this issue. I'll also leave a link where people are discussing the same problem: https://www.accordxclub.com/threads/steering-issue-jumps-from-center.2144/ if you search. there is even more. Thank you.

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