NHTSA Complaint #11454781 — 2013 VOLKSWAGEN JETTA

I was driving to the store and my transmission disengaged and I had to coast to the shoulder. I had the Jetta towed to the dealer and they said it needs a new transmission. My vehicle has under 70k miles on the chassis and this transmission has been recalled in other countries but not in the US, this makes no sense to me and Volkswagen refuses to take any accountability for this defect even though it’s a known problem. My vin number wasn’t under the recall they claim.