NHTSA Complaint #11454480 — 2021 TOYOTA HIGHLANDER

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11454480
Vehicle	2021 TOYOTA HIGHLANDER
Component	FUEL/PROPULSION SYSTEM
Date of Incident	February 28, 2022
Date Filed	February 28, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

Impossible to completely fill the gas tank on the Highlander Hybrid. 17+ gallon tank, yet car will accept at most 12-13 gallons of fuel. Fuel gauge reads between 3/4 and 7/8 full after each fill-up. This issue has persisted since the vehicle was new. Multiple requests to the dealer to fix this problem are largely ignored with them telling me that they aren't aware of any issues, research suggests that many other owners are experiencing the same problem.

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