NHTSA Complaint #11454045 — 2016 FORD EDGE

POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) issue reported to NHTSA

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Complaint Details

ODI Number	11454045
Vehicle	2016 FORD EDGE
Component	POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Date of Incident	February 17, 2022
Date Filed	February 25, 2022
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2016 Ford Edge. The contact stated that while driving 45 MPH, the vehicle began to shake and the transfer case was damaged internally. There were no warning lights illuminated. The vehicle was taken to the local dealer but, the vehicle was not diagnosed or repaired. The vehicle was towed to the independent mechanic who informed the contact that the transmission bolt mounts were fractured. The manufacturer was contacted and referred him to NHTSA for assistance. The approximate failure mileage was 98,000.

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