NHTSA Complaint #11454000 — 2006 TOYOTA 4RUNNER

The rear window shattered spontaneously while the rear defroster was on. There was no impact to the window and no prior chips/scratches. The tint held the shattered window together, but without the tint glass would have gone flying inside and outside the vehicle, putting passengers and cars traveling behind at risk. No warnings or issues were present for the rear window or defroster system prior to incident. The problem has been inspected by Toyota of Orlando. This problem is known to Toyota under their enhanced warranty program ZG7, but they refuse to cover the repair because the date to experience the shattering rear window has passed. There are numerous other cases reported of this issue. Toyota of Orlando confirmed this would fall under their ZG7 program, had the window shattered and brought to a dealer prior to 4/30/2018.