NHTSA Complaint #11453851 — 2013 FORD ESCAPE

The contact owns a 2013 Ford Escape. The contact stated while driving approximately 30mph when the vehicle lost engine power. The contact stated fuel pump warning light was illuminated. The contact was able to pull over and towed the vehicle to a local mechanic where it was informed that the vehicle had experienced a fire but was extinguished due to the water pump bursting. The vehicle was diagnosed with needing the engine and fuel pump replaced but was not repaired. Upon investigation, the contact associated the failure with, NHTSA Campaign Number: 13V584000 (Fuel System, Gasoline) however the VIN was not included. The manufacturer was informed of failure and told the contact to call NHTSA. The failure mileage was approximately 96,000.