NHTSA Complaint #11453829 — 2018 HONDA PILOT
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA
Complaint Details
| ODI Number | 11453829 |
| Vehicle | 2018 HONDA PILOT |
| Component | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
Just saw the article concerning the automatic braking in Honda CR-V's and Accords. Since purchasing my 2018 Pilot, in September 2018, this has occurred multiple times. While driving "Brake" will flash on my dash screen and a momentary braking action, along with a shimmy in the steering wheel will occur. I have never had a complete stop happen. I went to my local Honda dealers in Modesto and Stockton, CA. Spoke to their service personnel and they both had no idea what might cause this to happen. I then called Honda customer service and they hadn't heard of this problem. After it happened a few more times I called them again. I voiced my concerns of it happening and causing me to be involved in an accident. Laura, the rep I spoke to, gave me a case number (09698440) to reference should I call again. She could provide no explanation for this happening. This does not happen on a regular basis. I can go for long periods of time and nothing will happen. Then it can happen multiple times in a week.
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