NHTSA Complaint #11453687 — 2015 KIA SPORTAGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11453687
Vehicle	2015 KIA SPORTAGE
Component	ENGINE
Date of Incident	February 16, 2022
Date Filed	February 23, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

The car all the sudden started knocking within a day no warning and no engine light, so towed to KIA dealer. Confirmed engine needs to be replaced. This is concerns as I'm reading there are known issues with this engine even causing fires. The stated that there is a product and campaign to update the sensor not that isn't working but to make it more sensitive to engine issue but her check engine never even came on and the engine is done. Kia will not cover the engine replacement even though there are many having this issue because she didn't get the sensor update done even though there is nothing when you look up her car on the site to tell her and we didn't get a notice. There is no way to track that they notified us.

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