NHTSA Complaint #11453562 — 2011 NISSAN MURANO

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11453562
Vehicle 2011 NISSAN MURANO
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State RI

Consumer Description

driving vehicle on regular road not a highway approx 35mph clear sunny day temp in the 50's. With no warning a huge bang and a sound like the whole roof slid off the back of my car i couldn't stop immediately so I slid the shade cover for the sunroof back about an inch, saw that the whole sunroof had exploded took pictures of it. It is totally clear that the glass blew up from the inside out as all lg pcs around the gaping hole were all curved outward Not one m ark on the thin shade cover so nothing fell on the roof, I tried contacting everyone from the local Nissan dealer to the Nissan consumer affairs in TN I was laughed at, they completely denied that this could happen and did not offer to pay for any of it. I am disabled and on a fixed income and I cannot afford to repair it, I have no vehicle to use now and have a medical crisis in my family one member is on hospice and is expected to pass very soon. I need my vehicle desperately. This could have been a deadly tragedy if my 2yr old grandson was in the back seat and the shade cover was open or if a vehicle right behind me was hit by the flying glass and they swerved and got into a terrible accident or killed I need help and dont know where to turn

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