NHTSA Complaint #11453481 — 2020 NISSAN FRONTIER

There are 3 incidents thus far. ***I have video confirmation of these incidents*** First, I had parked my vehicle at a gas pump, put my vehicle in park, and locked the vehicle. Apparently, as I walked away, my vehicle had slowly rolled backwards more than 15 feet until it hit the curb. I noticed the vehicle moved from the location I had parked my vehicle when I came back to the vehicle and didn't notice my vehicle where I had remembered leaving the vehicle. I inspected my vehicle and no damage and the vehicle shift was in the park position. After I realized what had happened I went back in to the store and asked the manager to show me the camera footage to see what had happened. I recorded the surveillance video as proof. Second, I was arriving at a brother's house and parked my vehicle, put my vehicle in the park position and when I shut the vehicle off the vehicle rolled forward approximately 3 feet. Third, I was arriving at a family member's house. I parked the vehicle, put the vehicle in the park position. When I shut the vehicle off, the vehicle started rolling forward. As I noticed immediately what had happened, I ran in front of the vehicle to stop the vehicle from rolling any further to which I started pushing the vehicle backwards. At about 10 feet of pushing the vehicle backwards, I eventually heard a click sound rendering the vehicle locked in the park position. *****I have video confirmation of my locked and parked vehicle rolling back while I stepped away at the gas pump***** AutoNation Nissan service department has the vehicle replacing my transmission and some electrical components associated with the drivetrain. Case # [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”