NHTSA Complaint #11453395 — 2008 HYUNDAI VERACRUZ

The contact owns a 2008 Hyundai Veracruz. The contact stated that while driving at 20 MPH, his vehicle stalled as several unknown warning lights illuminated on the instrument panel. The contact had the vehicle towed to an independent mechanic where they discovered a leak in the valve cover gasket which spilled engine oil on the alternator. The alternator was replaced and it was later discovered that his vehicle was included in NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling). The contact took the vehicle to a dealer where the recall was performed and he was reimbursed for the alternator. Despite the recall repair, the contact stated that the failure occurred an additional four times and numerous repairs were performed on the vehicle without fixing the vehicle. The manufacturer had been notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 170,000.