NHTSA Complaint #11574324 — 2008 HYUNDAI VERACRUZ

The contact owns a 2008 Hyundai Veracruz. The contact stated while driving at approximately 45 MPH and slowing to exit a highway while turning to the right on the exit ramp the vehicle stalled. The contact stated that the power steering failed, and extra force was needed to turn the steering wheel. The contact did not notice any warning lights being illuminated. The contact stopped and turned off and restarted the vehicle and the steering regained normal functionality. The vehicle was towed to an independent mechanic to be diagnosed. The mechanic determined that the alternator and battery needed to be replaced. The vehicle was repaired. The contact stated that the failure returned and additionally, the vehicle was leaking engine oil. The contact had taken the vehicle to a dealer who diagnosed the vehicle and determined that the alternator needed to be replaced and that the seal on the oil drain plug was replaced. The vehicle was repaired but was still leaking oil and experiencing intermittent engine stalls. The manufacturer was not informed of the failure. The failure mileage was approximately 82,000.