NHTSA Complaint #11453386 — 2010 MERCURY MILAN

SERVICE BRAKES, HYDRAULIC issue reported to NHTSA

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Complaint Details

ODI Number 11453386
Vehicle 2010 MERCURY MILAN
Component SERVICE BRAKES, HYDRAULIC
Date of Incident
Date Filed
Mileage 73,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

The contact owns a 2010 Mercury Milan. The contact stated that ABS engaged while traveling on an icy road, the brake pedal was depressed to the floorboard. There were no warning lights illuminated. The contact continued driving and the failure corrected itself. The vehicle was taken to an independent mechanic who informed the contact that the ABS control module was sticking and needed to be replaced. The contact stated the failure was related to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was contacted but no further assistance was provided. The approximate failure mileage was 73,000.

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