NHTSA Complaint #11453207 — 2013 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11453207
Vehicle	2013 KIA SOUL
Component	ENGINE
Date of Incident	February 7, 2022
Date Filed	February 21, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Took my car in for recall and they said I need an engine but will not replace it free of charge. Also the catalaytic converter was clogged and someone tried to take it off to get me home when I broke down on side of road. They won't replace it even though it was malfunctioning and I had to do what I could to get off side of road. They replaced the computer thing but said the engine would be at my cost. Can you please help. This is at Lancaster Kia in Pennsylvania.

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