NHTSA Complaint #11452914 — 2014 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11452914
Vehicle	2014 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	February 17, 2022
Date Filed	February 18, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

Upon attempting to pick up my child from school the car began to jerk, hiss, and click. The vehicle gave no warning and recently (2 weeks ago) had was serviced for an oil change. The transmission is the issue. The vehicle is available for inspection. The severe jerking occurred when I was driving at 55 mph which significantly impacted my driving as I abruptly loss power. The vehicle is currently at a repair shop, Harrison’s Transmission in Easton, MD. The vehicle has not been evaluated by insurance, police or manufacturer. There was no warning lights or system notifications prior to the transmission failure.

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