NHTSA Complaint #11452895 — 2017 TESLA MODEL S

Ever since I purchased this car I have suffered from Phantom Braking when using Cruise Control. As a result, I am unable to use any of the advanced Autopilot features. I spent $10,000 for something that has never even begun to work. Phantom Braking occurs seemingly at random, with no vehicles in front, nothing on the road and no overpasses or shadows. I try every few months to see if anything has improved, most recently in January on 101 north of Petaluma. The car suddenly braked, freaking out my passenger. I only try it when no other vehicles are around, so that I am not rear-ended when it happens, after some very scary near-rear-ending events early on. I have reported this problem to Tesla on MANY occasions but after being told "it is a known problem" I have given up reporting it. Is it repeatable? Yes, just drive on cruise control. Safety risk is being rear-ended. Has the problem reproduced by service? No, has it been confirmed, Yes. Has it been inspected by Tesla? Yes Warnings prior to the failure? No