NHTSA Complaint #11452845 — 2016 FORD F-150

The contact owns a 2016 Ford F-150. The contact stated that after stopping and making a right turn, the vehicle lost power steering assist and locked up, while driving 5 MPH. The contact stopped, turned off, and then restarted the vehicle however, the power steering assist did not return. The vehicle was driven to the residence in manual steering mode. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the power steering unit needed to be replaced. The vehicle was not repaired due to the part not being available. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,500.