NHTSA Complaint #11452774 — 2009 LEXUS RX350 STRUCTURE:INTERIOR PANELS:DASHBOARD

Complaint Details

ODI Number	11452774
Vehicle	2009 LEXUS RX350
Component	STRUCTURE:INTERIOR PANELS:DASHBOARD
Date of Incident	June 1, 2021
Date Filed	February 18, 2022
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

The contact owns a 2009 Lexus RX350. The contact stated she notice a crack across the dashboard near the airbag on the passenger’s side that had started to expand. The contact notified the dealer and was informed that there was nothing they could do to assist because the recall had already expired. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.

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