NHTSA Complaint #11452756 — 2018 TESLA MODEL 3

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11452756
Vehicle	2018 TESLA MODEL 3
Component	SERVICE BRAKES
Date of Incident	February 12, 2022
Date Filed	February 18, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

While using Autopilot adaptive cruise control at speeds of 50-70 mph, the car suddenly applies the brakes even though there is no car or other hazard anywhere near the car. This phantom braking has been happening since I bought the car in 2018. I imagine it's a software problem. I read recently that NHTSA is investigating a similar problem on 2021 and 2022 Tesla Model 3s, so wanted to let you know that this problem is also affecting my 2018 model. Also I read that there's speculation that the problem was as a result of a software update over the past year, but in my vehicle the phantom braking has occurred since 2018. The problem most recently happened last week.

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