NHTSA Complaint #11452675 — 2017 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11452675
Vehicle	2017 HYUNDAI SONATA
Component	ENGINE
Date of Incident	February 16, 2022
Date Filed	February 18, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

In May 2021,the car began using excessive oil powered down with engine knocking, ticking, and missing when acceleration was tried. We regularly change the oil and it was using a quart of oil every 2,000 miles. We took it to Hyundai and they reset the chip. In February of 22, the engine began knocking and ticking. It powered down and the engine light came on. We had put oil in it over the weekend as we have to do now weekly as it is using excessive oil. After only 500 miles, it powered down in safety mode and began knocking and ticking with no acceleration. We had the oil changed early, but it did not help. I was in safety mode for 76 miles on my way home from work. It has 163,000 miles on it and is only 6 months from pay off.

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