NHTSA Complaint #11452653 — 2015 HYUNDAI VELOSTER

The engine in my 15 Veloster is going out at only 140,00 miles despite tedious care and up keep. I've had a issue of rough idling, loss of power to the engine including a back fire. The engine makes a distinct ticking noise when the accelerator is pushed down. I have paperwork from a mechanic that reports these problems and them looking at it. They told me to take it to the dealership. I took it to a Bachman Hyundai and they said it definitely had connecting rod bearings issues. They were surprised it wasn't under recall. As was I when I saw online from multiple sources, that "2015-2016 Veloster, 2012 Santa Fe, 2011-2013 Sonata Hybrid, and 2016 Sonata Hybrid vehicle" had this recall. My VIN is not applied to this recall however. I have contacted Hyundai Customer care and they refuse to give me a explanation of this reasoning. I asked if they were made in different plants. He gave me no straight forward response, and declined my request to speak with a supervisor with more information. The dealership will not replace the engine, and I will not pay over 6,000 to replace a engine that "can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash." Source: https://www.autobytel.com/hyundai/veloster/2015/car-recalls/