NHTSA Complaint #11452627 — 2021 TESLA MODEL Y

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11452627
Vehicle 2021 TESLA MODEL Y
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Anytime we are using the adaptive cruise in our Model Y, we have experienced "phantom braking" issues where the car suddenly brakes for no apparent reason, decreasing cruising speed from 60-70 mph by as much as 20 mph all at once. This mostly occurs on two lane highways and with oncoming vehicles that are larger (truck, etc.). Also sometimes occurs cresting a hill. It happens so often that we do not use the crusie control feature unless we are on an interstate with dividers between oncoming traffic and ourselves. Any rural two-lane highway causes multiple incidences of "phantom braking" every time we use it. Literally happened dozens of times at this point.

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