NHTSA Complaint #11452607 — 2018 HONDA CR-V

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11452607
Vehicle 2018 HONDA CR-V
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

Traveling on I-20 My wife reported the car just quit working with no warning between Atlanta and Birmingham about 90 miles from home. She was able to get to the side of the interstate and called me. She said all the lights on the display were showing as failed systems. Internet search lead me to believe it was the battery. On arrival i installed new battery but symptoms remained car would not start and just shuddered when attempting to start. I called the dealership we purchased from to talk to a tech. I was asked if she was low on gas below 1/2 tank. Yes the gauge shows 1/4 tank remains. I was told to get gas and it should be fine, some of the CRV's run out of gas but read that gas remains. I did get gas and car cranked we drove home. At 63 we don't need this kind of dangerous situation to happen. Think how easily this could have gone from bad to worse. She did call the state patrol and asked for the roadside assistance truck to come. This would at least have some flashing lights. They never made it. The dealership told me on the phone that this was not a recall or covered but they knew about it occurring. They would be glad to fix it at my expense. Money for maintenance is one thing but I might as well let my wife drive a junker if this is what I get when I buy a Honda. This occurred 02/16/22 so I have not been to the dealer for their evaluation, just to the gas station.

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