NHTSA Complaint #11452548 — 2021 VOLVO XC60 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Complaint Details

ODI Number	11452548
Vehicle	2021 VOLVO XC60
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	February 17, 2022
Date Filed	February 17, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Today my Sensus in the center console as well as instrument panel that shows the map between the gauges went black and switched my drive mode out of ECO, shutting off my cruise cintrol and turned off my Bluetooth phone call. Rebooted 3 times before becoming stable. This is unsafe and very dangerous. They just did a software update while it was in the dealership recently fixing an unrelated issue for a month. Now I have to try and get a video as they always try to claim they can't duplicate issues... I always have to take videos and recordings now...

Related Complaints for the 2021 VOLVO XC60

Other FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Complaints

#11453722 — February 23, 2022 — Today, my Sensus in the center console, as well as my instrument panel that shows the map between the gauges, went bl...

#11429521 — August 17, 2021 — This is in regards to Pilot Assist. My husband and I purchased this vehicle in May of 2021. We have encountered seve...

Recent Complaints for the 2021 VOLVO XC60

#11709802 — AIR BAGS — January 8, 2026 — SRS warning light is on

#11707518 — ELECTRICAL SYSTEM — December 29, 2025 — The USB ports under the center console malfunction frequently. The main, top engine mount disintegrated and needed to...

#11707518 — ENGINE — December 29, 2025 — The USB ports under the center console malfunction frequently. The main, top engine mount disintegrated and needed to...

#11707518 — SEAT BELTS — December 29, 2025 — The USB ports under the center console malfunction frequently. The main, top engine mount disintegrated and needed to...

#11705446 — POWER TRAIN — December 16, 2025 — Serpentine belt failure at 70K miles. Was driving back home when I felt the traction misbehaving and the check engine...