NHTSA Complaint #11452344 — 2016 BUICK VERANO

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11452344
Vehicle	2016 BUICK VERANO
Component	UNKNOWN OR OTHER
Date of Incident	January 22, 2022
Date Filed	February 17, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

My car shut off while driving in a busy area. I was going 35 mph where the car just shut off while driving. I received a jump, but that only lasted long enough for me to get 2 lanes over for the car to cut off again. Myself and other drivers were at risk because someone could have ran into me and I had no power and unable to remove key from ignition or even turn the key. Police arrived but said that they are no longer allowed to touch our vehicles. For almost a year my car has been cutting off while parked, and have received news that my battery had a dead cell, which was causing it to shut off. I have taken it to a mechanic who says my alternator is the issue. No warning signs or messages appear before shutting off.

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