NHTSA Complaint #11452224 — 2016 BUICK ENCLAVE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11452224
Vehicle 2016 BUICK ENCLAVE
Component ENGINE
Date of Incident
Date Filed
Mileage 118,949 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

The contact owns a 2016 Buick Enclave. The contact stated that while accelerating from a complete stop uphill, with his children in the middle rear passenger’s seats, the vehicle stalled. The check engine warning light illuminated. The contact shifted to neutral and allowed the vehicle to roll downhill to the side of the road. The contact turned off the vehicle for 10 minutes. The contact restarted the vehicle and was able to continue to drive to his destination; however, the failure reoccurred that night, upon accelerating uphill from a complete stop. The local dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 118,949.

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