NHTSA Complaint #10905913 — 2016 BUICK ENCLAVE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10905913
Vehicle	2016 BUICK ENCLAVE
Component	ELECTRICAL SYSTEM
Date of Incident	September 11, 2016
Date Filed	September 12, 2016
Mileage	644 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

I WAS DRIVING WITH MY FAMILY IN OUR NEW 2016 BUICK ENCLAVE WHEN I WENT TO PASS SOMEONE ON A CITY STREET AND THE ENGINE WENT INTO FULL ACCELERATION. I PUT MY FOOT ON THE BRAKES AS HARD AS I COULD BUT IT DID NOT STOP THE VEHICLE. I HAD TO PUT IT INTO NEUTRAL AND TURN OFF THE IGNITION AND COAST TO THE SIDE OF THE ROAD. LUCKLY THERE WEREN'T MANY CARS AROUND ME AT THE TIME. I WAS UNABLE TO GET THE VEHICLE STARTED RIGHT AWAY AND I NOTIFIED ON STAR SOS AND THEY NOTIFIED THE POLICE. IT WAS TOWED TO A BUICK DEALER WHERE THEY ARE LOOKING AT IT NOW. THIS WAS AN EXTREMELY DANGEROUS AND FRIGHTENING EXPERIENCE FOR ME AND MY FAMILY.

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