NHTSA Complaint #11452150 — 2017 LINCOLN MKZ HYBRID UNKNOWN OR OTHER

Complaint Details

ODI Number	11452150
Vehicle	2017 LINCOLN MKZ HYBRID
Component	UNKNOWN OR OTHER
Date of Incident	February 15, 2022
Date Filed	February 15, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Lugnuts are stripped and swollen at only 60k miles. An improperly seated lug nut could result in the tire coming off at high rate of speeds posing a safety hazard. The dealer found and confirmed the swollen and stripped lug nuts. Lincoln dealer is the only entity who has serviced the vehicle while in my possession. After speaking with advisor, they said this is a common problem - indicating Lincoln is aware of the issue. After researching, MANY Ford and Lincoln owners are filing complaints, and lawsuits over this issue and Ford is denying them. This indicates Ford and Lincoln are aware of the problem. Part was inspected by the manufacturer, Lincoln. No warning lamp, message, or symptom indicating the problem. Last service appointment (approx 5100) miles ago did not indicate any issue with the lug nuts.

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