NHTSA Complaint #11452066 — 2015 GMC TERRAIN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11452066
Vehicle 2015 GMC TERRAIN
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

In October 2021 I took my car to have brake pads replaced, oil and filter change, and tire rotation. The day before the appointment the engine light came on. I parked the vehicle and waited for my appointment. The mechanic there told me there was not a drop of oil registering on the dipstick.... very odd considering I had the oil changed regularly. The appointment was completed and the engine light reset. The next day the engine light came back on and the code it was giving was for a Timing Control Solenoid, so I purchased the parts and took it back to the same mechanic. Engine light off- vehicle running normally- a few months pass-another routine oil/filter change in between and the engine light comes back on. This time I take it to a dealership and again there is not a drop of oil registering on the dipstick. Now it is sitting in the dealership garage waiting on parts to arrive to replace the entire timing chain assembly. I have read many complaints in the last several months about the same issue. This should have been a recall by now. If the timing chain were to snap it could cause heavy engine damage as well as an accident if on the road at the time. GMC needs to be made aware of this situation and the heavy consumption of oil. My mileage at this time is only at 82K - this should not be happening this early on.

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