NHTSA Complaint #11452012 — 2012 BMW 528I
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11452012 |
| Vehicle | 2012 BMW 528I |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
Casually picking up from a stop light when my car just randomly decided to turn off on the middle of the road and go into neutral. I lost power steering and brakes. I was able to manage to pull over and restart the car and I was welcomed with a bunch of check engine lights and many other malfunctions. Got the car towed and comes out that the timing chain has failed as well as the oil pump and resulted in damage to the camshaft and cylinder head of the motor. This is just insane how all of this happened in just a few seconds. I took care of my car did oil changes on time, coolant, brakes, transmission fluid. I took care of my car. Bmw put me in a very unsafe condition that day and I’m very upset because that could have ended very bad for me. The n20 motor has been very well known to fail at any time without any warning and bmw has yet to recall this motor. It became very bad to the point to where they even got sued but only limited the warranty up to 100K miles. Many people experienced this problem before 100K and some experienced it earlier. Their is no given time when this timing chain can fail on you. In my case so many things were damaged in the engine and I even contacted bmw NA and they didn’t even care to help. Bmw put me in a very bad spot and they want me to replace the engine and pay labor and pay more than what the cars worth! Bmw is crazy for this and I hope all of these engines get recalled and get replaced free of charge without worrying about how many miles you got on the car.
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