NHTSA Complaint #11451940 — 2020 SUBARU OUTBACK
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) issue reported to NHTSA
Complaint Details
| ODI Number | 11451940 |
| Vehicle | 2020 SUBARU OUTBACK |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) |
| Date of Incident | |
| Date Filed | |
| Mileage | 23,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NM |
Consumer Description
The contact owns a 2020 Subaru Outback. The contact stated that he received a recall letter from the manufacturer. The contact stated no warning light was illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing a software update. The contact reported that the recall letter advised that the vehicle has no remedy for it yet for the CVT chain. The contact said that the vehicle will be unsafe to operate and the dealer nor the manufacturer have offered any remedy. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 23,000.
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