NHTSA Complaint #11451583 — 2017 CHEVROLET MALIBU

I purchased my vehicle in August of 2020, in October while driving down a main highway the engine light came on with a warning that stated "driving with reduced power". The vehicle slows to 20 mph and will not accelerate any faster. I called my dealers service center and was told this issue was a "quirk that happens" and to "turn my vehicle off and start it again" and that by doing this it would make it go away and it would not happen again. Approximately 8 months later this happened again, so I called the service department and was told that a line was freezing and that I could bring my vehicle in so they could empty & refill the frozen line costing $500, but it would not solve the problem, the dealer then recommended that I park in a heated space to avoid it freezing, but again it would not resolve the problem long term. A month later while driving home from work in a blizzard, my vehicle once again lost power, with the engine light on and a warning that I was driving with reduced power and slowing to 20mph. This put myself and other travelers on this busy main road at risk. When I reached out to my dealer they said that there was nothing they could do that would guarantee a fix, but they could try three different options, again with no guarantee of a fix. None of this is covered under warranty and costs roughly $1500.