NHTSA Complaint #11451546 — 2009 NISSAN MURANO

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11451546
Vehicle	2009 NISSAN MURANO
Component	STRUCTURE:BODY
Date of Incident	February 11, 2022
Date Filed	February 11, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

Right rear subframe rusted out - suspension has become disconnected from chassis. Car is unsafe to drive. The car is available for inspection. We could have lost control of the car because of this issue. Nissan did not identify the rust and sub-frame issue, another independent auto repair shop did (Worldwide Auto: bloomington, IN). Nissan missed this when we brought it in for investigation but rather blamed it on a steering wheel sensor malfunctioning. The component hasn't been inspected by police or insurance rep. Dashboard light came on before we brought it to Nissan, who then misdiagnosed the issue.

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