NHTSA Complaint #11451379 — 2021 VOLKSWAGEN ATLAS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11451379
Vehicle	2021 VOLKSWAGEN ATLAS
Component	SERVICE BRAKES
Date of Incident	December 3, 2021
Date Filed	February 10, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Emergency Brake engages while driving. It has happened multiple times at speeds of 25-70mph. When this happened the warning lights and beeping would start, saying "Fault Electronic Brake", Error: Driver Door Contact Switch”, "Warning, engine is running" windows in the back would also automatically start rolling down and up. It has nearly caused us to get into two high speed accidents with our children in the car with us. Vehicle is currently at dealership along with others with the same problem, has been there for over 3 weeks as they attempt to get a harness in for it. They are telling people because they are out of loaners that they have to continue to drive the vehicle. THEY are not safe to be on the road at this point.

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