NHTSA Complaint #11451342 — 2012 CHEVROLET MALIBU

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11451342
Vehicle 2012 CHEVROLET MALIBU
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

My electric steering motor and torque sensor is going out. I first noticed it starting to go out about 2 months ago in November. I was turning to pull into a parking spot at the grocery store and all of a sudden my wheel locked up and check ESC flashed across my dashboard. I almost side grazed the car on side of me on my way turning in. I had to turn the wheel really hard to straighten it up..so when I got into the parking spot and turned the car off and turned it back on it was working again and didn’t do it for a while. So fast forward 2 months later in January it started back doing it again. I was backing out of my driveway and all of a sudden the steering got really hard and again service ESC flashed on the dashboard and I almost backed up into a car that’s parked on the street behind my driveway. I had to turn really had and in the middle of the street I had to turn the car off and back on to reset itself . The next day was driving and and when I stopped at a stop sign my steering wheel started shaking left to right uncontrollably and ever since the the steering wheel just shakes even while sitting still so I made an appointment with the dealership that I got the car for checked it out and did a diagnostic test and the mechanic told me I needed a torque sensor and steering motor. I have the papers saying that’s what’s wrong with it and after doing research I found that that car model had a recall with the exact same thing my car is doing but when I put in my vin number it’s not listed as a recall and my car isn’t drivable and I think it should be recalled .As of now it has only been looked at by the dealership. And it’s available for inspection upon request.

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