NHTSA Complaint #11451275 — 2019 FORD F-250

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number 11451275
Vehicle 2019 FORD F-250
Component SUSPENSION:FRONT
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

While traveling, Extreme violent shaking of vehicle while driving East on busy Interstate 24, between Paducah, Ky and Knoxville, TN. Our destination is Myrtle Beach. We were driving 70 MPH, road had multiple bumps, weather & road conditions were dry . Traffic was heavy. Time of occurrence was approximately 9-10 AM. very scary,.While holding both hands firmly on steering wheel to attempt to keep truck straight and slow down while trying to get over to side of road to evaluate. Called Ford Service, they were familiar with this issue. We inquired if safe to continue driving. Service Advisor indicated it was ok to drive as long as we don’t go to fast and avoid bumps and bridge bumps. Inquired if they were familiar with issues, they indicated they were familiar with this issue. Appointment made for next day to evaluate. Spoke to Beach Ford Myrtle Beach. Occurred total of 3 times on our trip.

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