NHTSA Complaint #11451272 — 2015 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11451272
Vehicle 2015 HYUNDAI TUCSON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

My husband had taken my vehicle to work one day. He called me and told me that the car had shut off and wouldn’t restart. He had just turned onto a major highway and was able to pull off to the side of the road. We thought it might have been the key fob, so I brought the other fob with me. Still nothing. The brakes were stiff and the dash would light up, but the engine wouldn’t turn over. We had the car towed back to our home. We replaced the battery and starter, and after doing research, have come to the conclusion there is something in the engine that is causing the engine to not turn over. We believe we’ve narrowed it to the timing chain. Our next step is to take it to the dealership and have it evaluated, but possibly looking to upgrade.

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