NHTSA Complaint #11451082 — 2015 KIA SOUL

The car began burning oil at around 60K miles. When I took it in for oil changes, it was consistently low on oil. When the car was taken in for a recall SC200, the engine was checked and was not registering any codes and declared healthy. However, the car continued to struggle to accelerate, make rumbling noises and burning oil. Six months later, the engine failed at 80K miles. Three of the four cylinders were scored. The car was taken back to the dealership and a scope of the engine cylinders showed the damage. There is no record that when the car was in the dealership for the KSDS recall that a scope was put in the engine to check the cylinders. The check engine lights never illuminated despite the engine damage. Kia will not replace the engine as the engine is not showing a code that relates to the KSDS defect (it would replace if it showed such a code). The 100,000 mile warranty is void as I bought it second hand.