NHTSA Complaint #11450736 — 2015 GMC TERRAIN

The contact owns a 2015 GMC Terrain. The contact stated that upon checking the oil reservoir, he noticed that the oil was low despite recently having an oil change performed. The contact replenished the oil; however, he began to notice that the vehicle was vibrating with the check engine warning light illuminated. The contact took the vehicle to three independent mechanics; the first two were unable to diagnose the failure; however, the third dealer diagnosed the vehicle with a defective camshaft phaser. The contact called the dealer about the failure; however, they were unable to offer any assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 152,000.