NHTSA Complaint #11450704 — 2008 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11450704
Vehicle 2008 FORD ESCAPE
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

My 2008 Ford Escape XLT electrical power steering will stop working while driving the vehicle. It is available for an inspection at anytime. The safety issue is the car is next to impossible to steer once it stops working. My wife just missed running into a power pole while driving in a roundabout when it stopped working while she was driving it. It has happened more then this one time. If it happens at low speed it’s even harder to steer. I called a recall number to see if it was in a recall but was told it was not in a recall due to where it was manufactured. I have not taken the Escape to a Ford dealer yet because of what I was told about the recall. However since that time I found out my Escape was manufactured at the plant where the recall is for. There has not ever been a warning light that comes up on the dash before it stops working, it just stops working. It has the same symptoms that are given in the recall.

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