NHTSA Complaint #11450675 — 2018 TESLA MODEL 3

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11450675
Vehicle 2018 TESLA MODEL 3
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

Tesla -- Front Driver Door Damage January 9, 2022. I recently had an accident with my 2018 Tesla Model 3 attempting to back out of my garage. On January 9, 2022, I put the car in reverse and started to back up the car when I noticed a potential obstruction. Alarmed, I jumped out of the car to move the obstruction behind the car, but in my haste I did not place the car in park. The car continued in reverse without me in the car. I quickly jumped back into the car to apply the brake and place the car in park. I was too late: the open car door hit the center post in the garage destroying the driver’s door. It all took place within one or two or, at the most, three seconds. The damage included a crumbled aluminum body panel, damaged hinges and damaged support beam. Total repair cost is $2900. I am surprised my Tesla Model 3 would continue to move in reverse without anyone in the driver's seat. Is this normal operation for Teslas? Is this a normal operation for other cars? (I have 2019 BMW X3 which immediately shifts from Reverse to Park when the car driver’s door is opened.) I believe this could have been a very dangerous situation. I have been advised that I should not have gotten back into the moving car, but I don’t know how much more damage could have resulted had I not been able to stop the car when I did. -------- 1. Car continued in reverse after I left car. 2. Dangerous jumping back into a moving car as car door is hitting garage support column. 3. The problem has not been reproduced. 4. Several auto repair shops provided estimates for repair. The car is at one of the auto repair shops now for repair. 5. There were no warning lamps, messages or other notifications.

Related Complaints for the 2018 TESLA MODEL 3

Other UNKNOWN OR OTHER Complaints

#11714886 After downloading Tesla’s update (no. 2025.44.25.4) software my heater (with the window defrost functionality) in win...
#11701071 I received a safety alert on my car screen: Front passenger safety restraint system issue. Service is required. The ...
#11695771 The rear doors do not have a manual release. If power is lost, you cannot open the rear doors. This is a severe safe...
#11694419 The "Front passenger safety restraint system" is prone to errors because the wiring for it beneath the seat is prone ...
#11691825 No warning messages at all, all cameras/sensors stopped working all at once while driving, full self drive stopped wo...

Recent Complaints for the 2018 TESLA MODEL 3

#11718114 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL There is no checkbox for Full Self Driving (Supervised): 3 times in the last 4 weeks, my Tesla has become impatient a...
#11716395 ELECTRICAL SYSTEM Description of the Defect: While driving with Full Self-Driving (FSD) engaged, the vehicle's primary computer shuts ...
#11716395 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Description of the Defect: While driving with Full Self-Driving (FSD) engaged, the vehicle's primary computer shuts ...
#11716395 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Description of the Defect: While driving with Full Self-Driving (FSD) engaged, the vehicle's primary computer shuts ...
#11716455 STRUCTURE:BODY The rear doors are not equipped with manual door releases. In the event of a crash or fire the rear seat passengers w...
Check any vehicle history by VIN - Free vehicle history report