NHTSA Complaint #11450581 — 2017 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11450581
Vehicle 2017 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I purchased this vehicle 6 months ago(07/2021). I have kept up with my regular service oil changes, but it burns oil way too quick, and the exhaust spits out smoke. I have been adding oil every 3-4 days because it runs dry just that fast. I was driving on the highway, and the vehicle abruptly slowed down. The engine light blinked off and on, and then stayed on. I barely made it off the exit safely, because the vehicle would no longer accelerate. I could no longer drive it, and the sounds from the engine became increasingly louder. I had to have the vehicle towed to my mechanic, where it sits today, not able to drive, and according to him, in need of a new engine. This is very frustrating, especially since I have only had the vehicle for barely 6 months. I have all my invoices of regular oil changes, so I know this is not a problem I caused. Kia has got to do better. It's absolutely dangerous to have consumers on the road, driving in such hazardous conditions.

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