NHTSA Complaint #11450140 — 2014 TOYOTA RAV4

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11450140
Vehicle 2014 TOYOTA RAV4
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

I have been experiencing a strange burning smell in my RAV4 for the past week but was unable to locate the source. No warning lights were active on the dash and the vehicle was functioning properly. Because I live in a colder climate I generally use the heated seat function daily, but would like to clarify that the use of my vehicle amounts to less than an hour a day with my combined morning and afternoon commute. Today I noted that there is a sizeable hole in my driver seat that is burned and melted from the heated seat function. I have not turned the heated seat function back on for fear of a fire.

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