NHTSA Complaint #11450119 — 2016 FORD FOCUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11450119
Vehicle	2016 FORD FOCUS
Component	ENGINE
Date of Incident	October 14, 2021
Date Filed	February 3, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

•Car has problems upshifting/downshifting gears, especially going at high speeds. When braking it takes a while to downshift in result the car tries to maintain the speed resulting in a hard jerk in the car. •since the car has a problem shifting gears especially braking could end up resulting in rear ending or being rear ended. •A dealer has confirmed the transmission issue. •UNKNOWN •There weren’t any warning lamps for the SE the problem appeared 3 weeks after I bought the vehicle. The dealer tried to charge me over $4000 for a new transmission.

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