NHTSA Complaint #11450061 — 2020 FORD ESCAPE STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Complaint Details

ODI Number	11450061
Vehicle	2020 FORD ESCAPE
Component	STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Date of Incident	January 17, 2022
Date Filed	February 2, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

My driver side front door started making this popping noise when I opened or closed the door and then within a week the black arm bracket/spot weld broke off the door. There is no damage to the door to cause this issue. It just happened randomly and the vehicle is under two years old. This shouldn’t be happening. I don’t feel safe driving this vehicle as I cannot even open it all the way for fear it will fall off or further damage whatever is going on inside the door. It’s affecting my window as well. It doesn’t roll down due to this hinge being broken. I do not know if it has affected any other safety features on the door.

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Recent Complaints for the 2020 FORD ESCAPE

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